Changing IT Support ProvidersHaving problems with your current provider?
We have a simple strategy when it comes to our IT support solutions – if you are not 100% happy with our service you can walk away at any time with no penalties!
We can help you to understand any risk to operations when moving providers, ensuring a smooth transition that has no detrimental impact on your productivity.
Does your existing supplier:-
- Provide support that is consistent with your company vision and goals?
- Use IT jargon to confuse you?
- Insist on software upgrades that you think are unnecessary?
- Always give their full and immediate attention to your problems?
- Offer user training to help you to become more self-sufficient?
- Give a fixed price for project work?
- Provide full system documentation with settings and configurations?
- Understand the impact of downtime on your finances and reputation?
If there are too many negatives in your answers, get in touch for a free technology assessment.