CHANGING IT SUPPORT PROVIDERS

We have a simple strategy when it comes to our IT solutions – if you aren’t 100% happy with our service you can walk away at any time with no penalties!

Changing your IT provider can seem a daunting prospect, we’re here to help…

Does your existing supplier:

  • Provide support that is consistent with your company vision and goals?
  • Use IT jargon to confuse you?
  • Insist on software upgrades that you think unnecessary?
  • Always give their full and immediate attention to your problems?
  • Offer user training to help you to become more self sufficient?
  • Give a fixed price for project work?
  • Provide full system documentation with settings and configurations?
  • Understand the impact of downtime on your finances and reputation?

Switching provider to Arc IT couldn’t be easier, our tried and tested strategy will help us to gain a good understanding of your current systems, ensuring the change- over will be as smooth as possible.