It has been reported by several of our clients, and suppliers, that there is a new telephone scam from a call centre. The caller says that they are from Microsoft and are responding to a fault reported by your machine. The caller claims that a rogue file has been downloaded which was causing the computer to run slower. The caller has been asking clients to click on the start button and open the "run" command. Clients were then asked to type in "eventvwr", this brings up a window called Event Viewer. The caller then runs through the error log with clients, picking one out saying it was caused as their Windows licence has expired - it is at this point the caller will try and get you to pay for a new licence.
DO NOT UNDER ANY CIRCUMSTANCES GIVE PAYMENT DETAILS OUT OVER THE PHONE. CALL ARCiT OR MICROSOFT IF YOU HAVE A LICENCEING QUERY
Spam is an escalating problem that affects ISPs and consumers, filling mail servers and mailboxes with junk mail ranging from enticements for pornographic Web sites to burn-fat and grow-hair scams.
ARC iT offer a spam filtering service form as little a £1.50 per mail box
If you are unlucky enough to become infected by a virus or spyware ARCiT can usually remove the infection without having to wipe and reload your machine. Included in the service is a full copy of AVG internet Security Version 9.0. This service costs only £50inc VAT.