• Latest News
• Offers
• News Letter Archive

Reduce IT Support Costs with unlimited telephone, email and remote support

arc I.T. offer two simple support packages :

arc I.T. support extra - fully inclusive option - one fixed price for onsite, telephone, email and remote support.

arc I.T. Support standard - This gives you unlimited telephone, email and remote support, onsite work is on a pay-as-you-go basis, meaning you only pay when we visit you

This gives you unlimited telephone, email and remote support for your IT systems. Onsite work is on a pay-as-you-go basis, meaning you only pay when we visit you

Both our IT Support packages include:

• Unlimited telephone, email and remote support
• 24 x 7 Proactive server monitoring
• Online backup
• Full system documentation and full network inventory report
• Discount on project work
• 4 hour response onsite for critical issues/8 hour for non critical
• Guaranteed response times at no extra cost
• Recovery plans for your critical hardware, meaning you control your exposure to downtime due to machine failures

arc I.T. can provide full outsourced IT Support for 10% of the cost of an average IT person's salary

Offer of the Month - Online Backup

The vital data that is essential to your business or home operations can be open to attack unless defended by a 100% secure backup system. Events such as loss of power, technical or hardware malfunctions, viruses, fire, water damage or theft can be catastrophic for you and your company, if your electronic information is unprotected.

NO SET UP

One off Costs Licence - £50 per machine, Exchange mailboxes £10 each

Monthly cost - £25 includes 20GB of data transfer over a month – Additional £1 per 1GB

The use of tape media significantly increases the risk of failure of a backup and or recovery. This also introduces the potential of human error for lost or misplaced tapes.

For more information please download our PDF

For more information or help please contact arc I.T. Solutions