Managed I.T Support within most organisations are becoming more and more complex, and this inevitably leads to increased costs and a diminishing ROI.
The answer is outsourcing
ARC iT provide a range of managed I.T support options for businesses of all sizes.
Our team of experienced engineers have a large range of skills that you can utilise at an affordable price. Whether you need a hard disk changing or need a long-term support contract, ARC iT will have the solution for you.
We understand that every company is different so we can tailor a unique package to suit your needs.
We offer 3 levels of support :
Fully inclusive I.T Support - fixed monthly fee, guaranteed response
I.T Support Agreement - Small monthly fee, all telephone & email support included, reduced onsite rates
Ad Hoc I.T Support - Our engineers can be called to your site when required.
The 3 levels of support come with the same quality of service :
Managed I.T Support level and features include :
4 hour, 8 hour, same day or Next business day response, where required.
Weekdays covered as standard 09:00-17:00
Available Support includes onsite, remote, telephone and email
We can provide managed I.T support and server support to all local companies. We are based in Stoke On Trent in Staffordshire.