arc I.T. Solutions - PC Support

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Server support and server maintenance

How long would your server be down for if it crashed today due to lack of server support and maintenance?

Today's organisations require business continuity, and service integrity must not be compromised; the extended enterprise service levels demand constant access and total availability. The average business suffered losses of between £6,000 - £12,000 due to server downtime; the reputation of your business cannot be calculated.

What is the cost per hour of your server being down?

Our server support and maintenance packages are tailored to your requirements, with flexible additional support options available including custom service levels and support plans. Server support and proactive server maintenance can be done mainly by our remote software, or alternatively our engineers can visit your site to provide support.

Would you have a Porsche and not have it regularly serviced?

The same applies to maintenance of your server. arc I.T. can provide preventative maintenance, server support and 24x7 server monitoring to ensure that your server is performing at its best. Our approach is one of prevention rather than cure and our maintenance packages are about keeping your server supported and your company up and running.

arc I.T. provide server support in Stoke On Trent and cover all Staffordshire, Cheshire and surrounding areas.


arc I.T. can provide full outsourced server Support for 20% of the cost of an average IT person's salary.

Server Maintenance
  • Server Hardware Support
  • Server Software Support
  • Proactive server maintenance
  • Emergency system recovery
  • Server Administration and management
  • Business Contingency Planning
  • Server upgrade, installation and suppl

Benefits include :
  • The best Service Provision & Fix Times
  • the best Service Levels than Manufacturers
  • Existing Legacy hardware support
  • Flexible Support Levels
  • Guaranteed Response Times
  • Review of security and backup strategies
  • Standby Server Option for fast recovery

Server Maintenance Services :
  • Backup Management
  • Remote 24 x 7 monitoring
  • Remote Support
  • Preventative maintenance packages
  • 2/4/8 hour response times
  • 3rd Line support option
  • Server Consultancy
Server Technologies :
  • All Windows operating system - past and present
  • Microsoft Exchange Support
  • Active Directory
  • ISA Server
  • IIS and Webserver
  • Virtual Server technology
  • High availabilty servers
  • Small Business specialist
  • Internet Security
  • Internet Security - WatchGuard
  • Server maintanence
  • IT Support
  • BlackBerry Server
  • Business Link Select Supplier
  • IT Support
  • www.arcitsolutions.co.uk © 2003 - 2012
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  • Tel : 01782 202 529
  • Tel : 01782 206 492

arc I.T. Solutions ltd, Thornton House, Cemetery Road, Stoke On Trent, Staffordshire, ST4 2DL

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