Why Change IT Providers?
We can do a like-for-like quote - just let us have full details of the services you currently receive.
Try our IT support - If you are not 100% convinced with the IT support, there are no initial contracts to sign so you can leave with no penalty.
Not changing providers just because they have knowledge of your systems is not enough. In today’s world for modern day businesses, other factors have to be taken in to account
- Do they understand your company vision and long term goals, enabling them to support your IT with this in mind?
- Are you tied in to a lengthy contract? – ARC iT offer a no contract service
- Does your current provider use IT jargon to confuse you?
- Are you told you NEED to upgrade software, when you feel there is no need?
- Do they seem too busy with another customer to give full attention to your immediate problem?
- Do you get user training to become more self-sufficient?
- Do you get for fixed pricing for project work?
- Are you provided with full system documentation with settings and configurations?
- Does your current IT provider know how long you can afford your business critical machines to be down for?
- What effect will downtime have on your reputation?
How ARC iT Make It Easy To Change IT Providers
ARC IT Solutions have a Switching Strategy that makes it easier for you to change your IT provider, while also enabling us to gain a better understanding of your systems. This will ensure that your switch over will be as smooth as possible.
- List what to ask your current supplier before changing
- We will create full system documentation
- Ask key employees about ongoing issues they have
- Ask employees how we can make their job easier
- Discuss business goals and how can IT help us get there
- Ask about plans for the business and vision for the future
- Liaise with existing provider for any required information
- Find out what time is wasted sorting IT issues
- User support and training, to become more self sufficient
- Staff involvement on all projects
- Fixed pricing on project work
- Full system documentation
- Relevant insurances - professional indemnity and eRisk
- No Contract tie ins
- Contingency and a strategy in place if a key machine fails
ARC iT Solutions ltd, Thornton House, Cemetery Road, Stoke On Trent, Staffordshire, ST4 2DL
