IT SUPPORT

IT Support 24-7

We recognize that your business is unique and that a ‘one-size fits all’ approach does not work – our IT support packages are tailor-made to suit you.

Your business works best when you can focus on its core activities and not worry about your IT infrastructure. Our managed service helps to avoid frustrating and costly mistakes by catching and preventing problems before they occur, saving your business both time and money.

IT DEPARTMENTS

We are able to provide an extra level of support to existing IT departments with our guaranteed response times for both critical and non-critial incidents.

OFFSITE/ONSITE SUPPORT

A single call to our support centre can often resolve your computer problems within minutes using our remote support facility, alternatively or where appropriate we will support you on-site.

PROACTIVE SUPPORT

We aim to find potential IT pitfalls before they become problems. Our comprehensive system documentation will give you the tools to carry out simple tasks for yourself, giving you more control over your business.

RECOVERY PLANS

Controlling your exposure to the effects of critical hardware failure is vital to the success of your business, we will work with you to formulate appropriate plans that ensure quick resolutions to potential problems.