Archive

For the Email Issues category

FAKE email scam alert

No Comments

Another scam that is currently doing the rounds is like the in below. Basically the scammers want your bank details to rip you off. Delete the message straight away and ignore. If you are still unsure forwrad the message on to us and we will take a look at it for you

*******

CENTRAL BANK OF NIGERIA

TELEX/COMPUTER DEPARTMENT

Tinubu Square, Lagos.

FROM THE PRIVATE DESK OF:           

MR. MICHAEL WILLIAMS (CONFIDENTIAL NUMBERS)  

EMAIL: michaelwilliams0010@yahoo.com.

       michaelwilliams0020@yahoo.com

ATTN.: BENEFICIARY, 

I AM SENDING THIS PRIVATE EMAIL BASED ON THE CONFIDENTIAL NATURE THAT THIS TRANSACTION REQUIRES AND PLEASE I WILL LIKE TO ADVISE THAT IF AFTER GOING THROUGH MY SUBMISSION TO YOU AND YOU DO NOT ACCEPT IT, KINDLY KEEP IT TO YOURSELF.

I AM STILL IN SERVICE WITH THE CENTRAL BANK OF NIGERIA (CBN) AND I WOULD NOT LIKE TO LOSE MY JOB.  I FOUND OUT THAT YOU HAVE ALMOST MET ALL THE STATUTORY REQUIREMENTS OF THE CBN IN RESPECT OF YOUR INHERITANCE PAYMENT BUT YOUR PROBLEM IS THAT OF INTEREST GROUPS. A LOT OF PEOPLE ARE INTERESTED IN YOUR PAYMENT AND THOSE PEOPLE ARE MERELY DOING PAPER WORK WITH YOU AND THAT EXPLAINS WHY YOU RECEIVE FAX AND PHONE MESSAGES FROM DIFFERENT PEOPLE IN NIGERIA EVERYDAY. FROM ALL INDICATION, YOU HAVE LOST TRUST ON WHOM TO BELIEVE TO BE GENUINE.

I CAN ASSURE YOU THAT THIS MAY LAST FOR YEARS, YET NOTHING HAPPENS TO SUM IT UP. I WISH TO ASSURE YOU THAT WITH MY POSITION HERE IN THE TELEX DEPARTMENT I CAN PUNCH THE COMPUTER AND CREDIT YOUR ACCOUNT STRAIGHT.  I CAN ACCOMPLISH THIS UNDER THREE DAYS, BUT WE HAVE TO REACH AN AGREEMENT, FIRST OF ALL, YOU HAVE TO LET ME KNOW HOW MUCH YOU WILL GIVE ME AT THE CONSUMMATION OF THIS DEAL. SECONDLY, YOU WILL HAVE TO OPEN ANOTHER BANK ACCOUNT WHERE YOUR FUND WILL BE TRANSFERRED TO IMMEDIATELY IT HITS YOUR ACCOUNT. THIS IS TO AVOID ANY CALL BACK OF THE FUND.

CONSEQUENTLY, YOU WILL BE REQUIRED TO PROVIDE FUNDS TO FACILITATE THE COMPLETION OF THIS PROCESS UNDER THE STIPULATED TIME FRAME. THIS IS TO ENABLE US COVER ALL TAXES AND CLEARANCE DOCUMENTS THAT MAY ARISE AS AN IMPEDIMENT TO THE SUCCESSFUL TRANSFER OF FUNDS.

FINALLY, YOU WILL HAVE TO ACCEPT TO KEEP THIS TRANSACTION STRICTLY CONFIDENTIAL, IF YOU ACCEPT MY SUBMISSION, KINDLY GET BACK TO ME IMMEDIATELY ON MY ABOVE PRIVATE EMAIL ADDRESS.

YOU CAN REACH ME VIA MY EMAIL ADDRESS ANYTIME. PLEASE CONFIRM YOUR PARTICULARS ON REPLY.

REGARDS,

MR. MICHAEL WILLIAMS.

Director, Telex/Computer Dept.

Central Bank of Nigeria (CBN).

Fake email alert *** DHL notification ***

No Comments

if you get an email with “DHL notification” in the subject and an attachment, then this is a potential threat

The Virus threat is  HIGH.

Pleased scan this email or deleted

email issues – Backscatter (e-mail)

No Comments

Backscatter is incorrect automated bounce messages sent by email servers usually associated with incoming spam. Backscatter occurs because spam messages forge their sender address, and mailservers configured by naive administrators send a bounce message to this address.

The easiest way is to not to issue NDR from your server

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator

No Comments

When trying to click on a hyperlink within an email I get the following error;
“This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.”

I am the administrator of this computer. How can I use these deactivated links again?

This usually happens when there is no default Internet browser (properly) registered in Windows.

To recover, it often is enough to reassign a default browser via;

  • Windows Vista and Windows 7
    Start-> Default Programs
  • Windows XP
    Control Panel-> Set Program Access and Defaults

When you have multiple browsers installed, it sometimes helps to set the other browser as the default, apply the changes and then set your preferred browser as the default again.

If you only have a single Internet browser installed in Windows Vista or Windows 7, you can also deselect all the defaults for the browser by pressing “Choose defaults for this program”, save the changes and then select them all again.

Reset the browser
Depending on your Internet browser, you might additionally need to reset the browser. For Internet Explorer this can be done in Control Panel-> Internet Options. When you use Internet Explorer 6 or lower, you’ll find this option on the Programs tab. For Internet Explorer 7 and 8, you can find this option on the Advanced tab.

For Firefox, open a Run command and type the following (note the spaces);
firefox -safe-mode firefox-safe-mode

In the dialog that pops-up select the option “Reset all user preferences to Firefox defaults” and press “Make Changes and Restart”.

Registry fix
If resetting via the conventional means does not work out for you, then the issue is probably rooted a bit deeper and are the file associations and handlers not correctly registered in the registry or are conflicting. To resolve this, you can download this registry file.

This zip-file contains 3 files;

  • readme.txt                                          Some information over the zip-file itself
  • ie-fix-restrictions-Win32.reg           For when using a 32-bit version of Windows
  • ie-fix-restrictions-Win64.reg           For when using a 64-bit version of Windows

This registry file contains the minimal amount or registry entries needed for making Internet links open again with Internet Explorer. All these registry entries are original entries which are also there when you do a clean installation of Windows.
If found, it also removes some registry entries which could conflict with the original entries. These registry entries also do not exist when doing a clean installation of Windows.

Note 1: For importing this registry file you’ll need to have Administrator rights on the computer.

Note 2: The registry keys are based on a default installation of Windows on the C:\-drive. If you installed Windows to another drive letter or if you want to see what’s inside the reg-file before importing it, you can extract the zip-file and then open/edit it in Notepad by right clicking on the reg-file and choosing Edit.

another scam email doing the rounds – post express service

9 Comments

we have had several call today regarding another scam email. the subject will be something similar to below, and some version contain a high threat of a virus.

Post Express Service. Your package delivered! NR9254
Post Express Service. You need to get a parcel
Post Express Service. Package is available for pickup!
Now if we hosted your email and scanned it our firewall would hace stripped this out!!!

Email send and receive issues

No Comments

ARC iT get a lot of new business from companiess that have email issues. Most common three are spam, sending issues and receiving issues. 

Things to check if you are having one of these issues.

  1. Is your domain blacklisted
  2. Check name servers are up
  3. Check Reverse DNS
  4. Do you have SPF records

If you are unsure contact us, we can check for you.

Make sure your email is scanned via an appliance rather than software to remove phishing, spam, virus threats etc….

Scam Emails

No Comments

There are a lot of scam emails being received this year,even the best spam filtering cannot alwasy detect. The scam email look initially like they have been sent from various sources. These include HMRC, Royal Dutch airlines, and all the major banks. An example email is below. if you are in any doubt, forward the email to ARC iT immediatley, let us determine whether it is a fraud or not.

Thanks for the purchase!
Booking number: LVSN50
Your credit card has been charged for $391.62.
Please print PASSENGER ITINERARY RECEIPT by logging into your Flying Blue personal pages by clicking the link below:
https://www.klm.com/travel/us_en/flying_xxxxxxxxxxx - i have removed the rest 
To cancel your ticket, please click the link below:https://www.klm.com/travel/us_en/flying_blue/cancel_flight.htm
On board you will be offered:
customer Care
KLM Royal Dutch Airlines/Air France
Blue Taste Theme created by Jabox